• Federal Express (FedEx) and United Parcel Service (UPS) are our standard methods of shipment to all areas within the Continental U.S.
• Most orders ship out via FedEx and UPS the same business day (M-F) received.
• FREE SHIPPING - We pay FedEx and UPS ground shipping cost on all orders of $150 (except as noted on individual product page) or more to destinations within the continental United States (lower 48 states).
• International orders take longer. We will contact you by e-mail if we have any questions regarding your order, or if there will be a significant delay in processing your order.
• Shipments to Alaska, Hawaii and US Territories will be billed at the actual shipping cost.
• Shipments going to APO's, FPO's and P.O. Boxes will be shipped via the US Postal Service regardless of shipping option chosen.

• We use FedEx and UPS Ground to ship to most addresses in the continental US.
• FedEx Home Delivery, FedEx Commercial Ground and UPS "Ground" Service are available to Alaska (AK), Hawaii (HI), and even some U.S. Territories, although it is slower.

• On FedEx Priority Overnight, FedEx Standard Overnight, UPS Next Day and FedEx 2-Day Air and UPS 2nd Day Air shipments we make all efforts to ship the same day you order.
• Orders received after 2 pm CT may not ship until the next Business Day.
• When calculating delivery of UPS Next Day, 2nd Day, or 3rd Day or FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2-Day Air or FedEx 3-Day Air, remember to only count working days. Exclude Saturdays, Sundays and non-working holidays.
• We will contact you if any additional delays are necessary.
• Large, bulky, or heavy items may incur additional Express (air) Shipping charges.
• Please be sure you have provided DAY TIME contact information.
• The Express (air) Shipping rates may not reflect the cost of shipping the items you order to your address. Our website will post an average cost for Express Shipping. This cost will be adjusted up or down to the ACTUAL cost of shipping your package via FedEx Priority Overnight, FedEx Standard Overnight, UPS Next Day Air, FedEx 2-Day Air and UPS 2nd Day. If these charges exceed the "average" by more than 10% you will be contacted via e-mail and/or phone to approve the shipping charges. Please be sure you have provided DAY TIME contact information. If we cannot reach you the shipping of your package may be delayed.

• Arrange to pick-up your order at our offices in Ellisville, Missouri.
• Contact Us for more information on local pick-up.

• We ship to all US addresses, including military addresses (APO, FPO) and US Territories, Canada and overseas.Rates on shipments to Canada DO NOT include any further duties and taxes that may be incurred at customs. These are the responsibility of recipient.
• On Canadian orders, the most time-efficient method via FedEx will be used.
• For Ground delivery to Canada a clearance entry fee will be assessed. Fees are as follows:
  
  $1-$20 - $0
  $20.01-$40 - $7
  $40.01-$100 - $19.45
  $100.01-$200 - $29
  $200.01-$1,000 - $40.30
  $1,001.01-$1,600 - $46.70
  $1,600.01-$2,000 - $52.74
  $1000.01-plus - $6.03 for each additional $1,000
  
  
  
• Shipping rates will be applied upon checkout.
• Please feel free to contact us for a shipping estimate.
• We ship via FedEx and UPS.
• OUTSIDE THE USA -- FREE Shipping is not available outside of the US48.
• If your cost exceeds the actual shipping charged by more than 15% you will be contacted via e-mail to approve the shipping charges.
• No aerosol or hazardous products can ship to international destinations.
  

Reporting Damaged Goods or Lost Shipments

• DAMAGED shipments and/or packages which appear to be damaged should be refused at the time of delivery.
• Please e-mail us at fastlanemwd@aol.com or call us at 1-866-798-9011 in case of damaged or lost shipments.